SMS lead qualification for estate agencies and dealerships

Every missed call is a lead someone else is about to win.

Racso replies the moment an enquiry goes unanswered, asks the questions your team actually needs, and hands you a qualified lead โ€” not a voicemail nobody will listen to.

Messagenow
Hey it's Josh ๐Ÿ‘‹, from Maple & Co. Mind answering a couple of quick questions about the flat on Wellington Street?
Sure
Great โ€” are you local or relocating, and when are you looking to move?
Relocating, looking at end of September
Perfect, thanks โ€” I've passed this to the team, they'll be in touch about viewings. ๐Ÿก
It's 6:47pm. The office is closed. Someone calls to ask about the two-bed on Wellington Street. Nobody picks up. They hang up, and call the next agency on the list.
Most missed callers don't call back. They move to whoever answers next โ€” the enquiry doesn't wait for office hours.
A text gets read in minutes, not days. People check texts far more readily than voicemail, so a reply lands while they're still interested.
How it works

From missed call to qualified lead, automatically.

No app for your customers to download, no forms to fill in โ€” just a text conversation that feels like talking to your team.

01

An enquiry goes unanswered

A call is missed, or someone texts in directly outside office hours.

02

Racso replies in seconds

A short, natural conversation asks the handful of questions your team actually needs โ€” no long forms.

03

Your team gets a qualified lead

Timeline, budget, and next step โ€” ready to action, sitting in your dashboard.

Built for how you actually qualify a lead

Not a generic chatbot script.

The questions are the ones your team would ask anyway โ€” just asked automatically, the moment an enquiry comes in.

Lettings and sales enquiries

Every rental or sales enquiry gets qualified before it reaches your team โ€” no more chasing tyre-kickers or double-booking viewings for people who were never proceedable.

  • Local or relocating, and when they're looking to move
  • Monthly rent or purchase budget range
  • Number of occupants, and any pets
  • Employed / able to provide proof of income for referencing
  • Preferred viewing days and times

Sales enquiries and test drives

Filter out early browsers from serious buyers automatically, so your sales team spends time on the enquiries most likely to close.

  • Buying soon, or just browsing for now
  • Financing or paying cash
  • Whether they have a vehicle to trade in
  • Timeline for making a decision
  • Preferred day and time for a test drive
Your dashboard

See exactly what your team sees.

A private login for your business โ€” every lead as a clean summary, not a wall of raw messages.

Maple & Co โ€” Lead Dashboard
+44 7xxx xxx 214
Relocating ยท Budget ยฃ1,000 ยท Wants a Saturday viewing
Qualified
+44 7xxx xxx 887
2 of 5 questions answered so far
In progress
Pricing

Start with a free pilot. Pay only once it's working.

No long contracts. Every new client starts with a short, free pilot on real enquiries before anything is paid. A one-off ยฃ100 setup fee applies when you go live.

Starter
ยฃ49 /month
One flow, one number
+ ยฃ100 one-off setup fee
  • One question flow (estate or dealer)
  • Dashboard access for your team
  • Unlimited qualifying conversations
Start a free pilot
Multi-branch
Custom
For groups and franchises
Setup fee included in your quote
  • Everything in Growth
  • Multiple branches, one account
  • White-labelled under your brand
  • CRM integration
Get in touch
Get started

Try it on your own enquiries, free.

Set up takes about ten minutes on your side. We'll run it alongside what you already do โ€” nothing changes until you decide it's working.

Email hello@racsosolutions.co.uk